Booking and payment terms

Enquiry and availability

Submitting an enquiry does not reserve a vehicle or confirm a booking. Staff check availability and service suitability before agreeing a written quote.

Your written quote

The quote must specify the service, date, pickup and destination, passengers and luggage, total price and currency, inclusions, any exclusions, payment deadlines and cancellation conditions. Starting prices are indicative until staff confirm the final quote.

Payment

After the quote is agreed, staff create and send a Stripe-hosted invoice for the agreed deposit or full amount. Deposit amount, full-payment requirement and balance deadline are specific to your quote. There is no universal deposit percentage.

Confirmation

Staff verify payment and send booking confirmation separately. A website redirect or payment-information page is not proof of payment or a confirmed booking. Check the confirmation details and contact staff promptly about any discrepancy.

Changes and cancellations

Contact staff to request a change or cancellation. The conditions supplied and agreed before payment apply. Read cancellation information before accepting a quote.

Contact Miss Tours for questions before agreeing a booking.